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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Hagert

Sharon Hagert

October 16, 2025

5  out of  5
rating by Sharon Hagert
"Amazing, Danielle walked us through the process of switching insurance companies. Answered all our questions, was very professional."
We responded:
"Thanks for sharing your experience! We're so glad Danielle could help make the transition smooth and answer all your questions. Welcome to the Bobbi Holst - State Farm family!"
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Amber Reel

October 16, 2025

5  out of  5
rating by Amber Reel
"Brittany was super helpful amazing with me happy good worker love the smile bubbly attitude"
We responded:
"Thanks for the awesome review! We love hearing that Brittany's bubbly personality and great service made your day!"
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Jerrad Watts

October 16, 2025

5  out of  5
rating by Jerrad Watts
"⭐️⭐️⭐️⭐️⭐️ Jen is absolutely amazing to work with! She’s knowledgeable, patient, and always goes above and beyond to make sure everything is clearly explained and taken care of. Whether it’s helping with a quote, adjusting coverage, or answering questions, she’s quick to respond and genuinely cares about her clients. It’s rare to find someone this professional and personable at the same time — I always feel confident and taken care of knowing Jen’s on my side. Highly recommend reaching out to Jen if you’re looking for a trustworthy, friendly, and reliable State Farm agent!"
We responded:
"Wow, thank you for such an amazing review! We're thrilled to hear how much you appreciate Jen's hard work and the care she puts into every interaction. She truly loves helping her customers, and feedback like this means the world to our team!"
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Rick Lenz

September 23, 2025

5  out of  5
rating by Rick Lenz
"And say is is that Jen is an absolute absolute lifesaver she followed everything through from beginning to end through a car wreck and just unbelievable the amount of tenacity and genuine caring and desire to help the customer get any issues resolved or get them answers absolutely cares for her job more than anyone I've seen in the last 30 years congratulations for having such an exceptional employee for real"
We responded:
"Thank you so much for your kind words! We’re incredibly lucky to have Jen on our team—her dedication, tenacity, and genuine care truly set her apart. It’s wonderful to hear that she was able to support you so thoroughly through such a challenging time. We appreciate you taking the time to recognize her exceptional commitment. Congratulations to Jen indeed, and thank you for choosing us!"
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Kyle Steinke

September 17, 2025

5  out of  5
rating by Kyle Steinke
"Jen did a great job setting up a new policy for me in a timely manner. Not only offering affordable coverage but also quick and easy service."
We responded:
"Thank you for your kind words. I'm glad to hear that Jen was able to assist you promptly and provide affordable coverage with efficient service. We appreciate your feedback and are committed to maintaining this level of support."
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ryan pierce

August 21, 2025

5  out of  5
rating by ryan pierce
"Jen did an awesome job helping us with all our claims and staying on top of everything, and answering all our questions! Thank you!"
We responded:
"Thank you for your kind words! We're thrilled to hear that we could help make your claims process smooth and stress-free. If you ever need anything else, please don't hesitate to reach out!"
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Stevie Handsaker

August 6, 2025

4  out of  5
rating by Stevie Handsaker
"Jen was a wonderful help when I was dealing with a driver who hit my car but did not report to their insurance. They helped me make sure my car was covered and that the other drivers insurance paid for the damages."
We responded:
"Hi Stevie, Thank you so much for taking the time to leave us a review! We're glad to hear you had a positive experience and truly appreciate the 4-star rating. If there's anything we can do to make your next experience a 5-star one, we'd love to hear your feedback. We're always striving to improve and serve you better. Thanks again for choosing us for your insurance needs! Bobbi Holst State Farm"
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Matthew Woodard

August 6, 2025

5  out of  5
rating by Matthew Woodard
"I moved down to North Platte from the Black Hills and Jen was such a huge help. She was friendly and knowledgeable. Would highly recommend her and Bobbi’s office."
We responded:
"Thank you so much for your thoughtful review! We're so glad to hear that Jen's dedication, knowledge, and care made such a positive impact. She truly goes above and beyond for her customers. We appreciate your trust and recommendation."
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Lori Tobiasson

July 1, 2025

5  out of  5
rating by Lori Tobiasson
"Jen and all of the folks in the office do a great job! Jen got everything in place for us on a vehicle accident claim, just like when we bought the new vehicle in January even with Bobbi out of the office the staff got us set up with insurance on the new vehicle!! When they say State Farm is there!! They are!!"
We responded:
"Thank you Lori, we appreciate you trusting us with your home and auto insurance. We look forward to being here for you for many years!"
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L H

May 15, 2025

1  out of  5
rating by L H
"Terrible agency. No outreach. I have been waiting almost a month for a response. Last night, after hours, I email again and say I want a new agent. Get a response first thing this morning! So they do know how to create a reply message. Lazy! My change agent request is already in process!! Also, new roof last year, still quoted my renewal for old roof. Never bother asking or with outreach. Keep those premiums high that’s their goal!"
We responded:
"Hi Lisa, Thank you for sharing your experience. We truly regret to hear that your recent interactions with our agency have left you feeling frustrated and unheard. We understand how important timely communication is, especially when it comes to managing your insurance coverage and providing peace of mind. We sincerely apologize for the delay in responding, it was a technical issue, we have addressed so that doesn't happen again in the future. While we strive to answer all client inquiries as promptly as possible, it's clear we fell short in your case and we take full responsibility for that. Your request to change agents was acknowledged and acted on immediately because we want you to feel fully supported and confident in your agent. We are actively reviewing how to improve our responsiveness and follow-up processes moving forward. Regarding your roof update, thank you for bringing that to our attention. A new roof can impact your policy premium and coverage options, and it's critical that our records accurately reflect updates like this. While our system does rely on client-provided updates for home improvements, we recognize the importance of proactive outreach. We're here to advocate for our clients-not to inflate premiums. We are committed to providing fair, competitive rates and personalized service, and we're sorry that wasn't your experience so far. Your feedback is not being taken lightly, and we hope the changes already underway help rebuild your trust in our agency. Please don't hesitate to reach out to us directly if there's anything we can do to assist you further or make things right. Sincerely, Bobbi Holst, Agent"
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Pam Thompson

May 5, 2025

5  out of  5
rating by Pam Thompson
"I spoke with Amber on the phone for a quote on my car insurance. I faxed the information she needed to the office. She got back to me in a timely manner. I had a wonderful quote and changed my insurance ended up adding renters insurance for quite a bit cheaper then my other insurance even with renters. We changed the policy to State Farm. I came in to the office to pay my premium and was treated very well It was a very pleasant and professional experience."
We responded:
"Pam, thank you so much for joining our office! We appreciate your trust in us for auto and renters insurance!!"
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Juliana Agyeiwaa Amoafo

April 29, 2025

5  out of  5
rating by Juliana Agyeiwaa Amoafo
"Jenn has been Amazing and super helpful after my accident . State farm never disappoint and always there for me before I could even reach out to them. I'm grateful. It's the best place to be"
We responded:
"Juliana Thank you so much for the kind words, we are happy to have you as a customer and appreciate your trust in us with all your auto and home insurance! "
Profile photo of MARK VANARSDALL

MARK VANARSDALL

April 26, 2025

5  out of  5
rating by MARK VANARSDALL
"Bobbi and her staff were extremely helpful in getting our claim paid. I really appreciate all of their effort in getting our claim taken care of. I would highly recommend her as your insurance agent."
We responded:
"Thank you Mark, we appreciate it! So glad we were able to get by taken care of!"
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mike nesvara

April 16, 2025

5  out of  5
rating by mike nesvara
"I was in and auto accident and Jen has been helping me in the process and she's done an AWSOME job handling it all and any questions I've had..."
We responded:
"Thank you Mike, we appreciate it! Jen is so happy to help get a resolution!"
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Jennifer Mlady

April 16, 2025

5  out of  5
rating by Jennifer Mlady
"Bobbi's Crew is on point. Brittany is very helpful and takes care of things in a timely manner. Thank you!"
We responded:
"Thank you Jennifer, we appreciate your kind words and trust in our office for all your insurance. "
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Rachael Burke

February 28, 2025

5  out of  5
rating by Rachael Burke
"Amber was so helpful with helping me switch insurance companies! Highly recommend her. She was able to save me money and the switch was done so quickly and I have no doubt I made the right choice! Thank you for all your help:)"
We responded:
"Rachael, thank you for the 5 ⭐️review, we appreciate your trust in us for all your insurance needs!"
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Michael Potter

February 19, 2025

5  out of  5
rating by Michael Potter
"I have multiple policies through Bobbi. She is great! Her staff is top notch, and can help with any questions or concerns."
We responded:
"Thank you Michael, we appreciate your trust in us with your home, auto, and life insurance needs. "
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Kel Michele

December 23, 2024

5  out of  5
rating by Kel Michele
"Amber was amazing. I have a crazy work schedule and she accommodated my hours and communication needs. Able to increase my protection/liability and bundle some needs and got a rate lower than my previous coverage. Incredibly nice. Helpful. Available. Would highly recommend her help if you need insurance."
We responded:
"Thank you Kelly, we appreciate your kind words and trust in your auto and home insurance."
Profile photo of Kelly Krueger

Kelly Krueger

October 15, 2024

5  out of  5
rating by Kelly Krueger
"I spoke with Amber at Bobbi Campbell’s office to set up auto insurance, and she was so kind and helpful that I switched agents to this office!"
We responded:
"Thank you Kelly for the review, we appreciate that you trust us with your insurance needs."
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Madison Reichardt

August 20, 2024

5  out of  5
rating by Madison Reichardt
"Amber was super helpful and I plan to refer you guys to everyone!"
We responded:
"Thank you so much Madison for the review, we appreciate the opportunity to serve you with all your insurance needs. "
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Christine Simon

July 11, 2024

5  out of  5
rating by Christine Simon
"Friendly and helpful service. Agent Gregg Mooney made getting qualified for home and auto insurance easy. Fast service and at reasonable rates. I recommend Bobbi Campbell's State Farm team in North Platte, NE. Thank you so much!"
We responded:
"Hi Christine, thank you for the 5 star review, we appreciate you as a customer and look forward to working with you!"
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Emily Hodges

June 3, 2024

5  out of  5
rating by Emily Hodges
"When I needed to file a claim Bobbi and her team were very helpful and responsive!"
We responded:
"Thank you for the 5⭐️ review, so glad we could help you with your claim. Thank you for trusting us with all your insurance needs!"
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Buck Bochtler

May 15, 2024

5  out of  5
rating by Buck Bochtler
"Bobbi and her team have been fantastic to work with."
We responded:
"Thank you Buck, I appreciate your 5 Star review!"
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Ronald Shewmaker

April 19, 2024

5  out of  5
rating by Ronald Shewmaker
"Great experience, Amber was great to work with she explained everything to us on our new policies, worked out great"
We responded:
"Thank you Ron, we appreciate your trust in us with your home and auto insurance needs. "
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John Burke

April 3, 2024

5  out of  5
rating by John Burke
"No more questions unanswered. No more of I don’t know nor we can’t handle this here. From Bobbi down the line to everyone my calls for assistance have been fulfilled. This agent office is top notch and professional. They make you leave feeling appreciated. In return I feel the same."
We responded:
"Thank you John, we appreciate your kind words and trust in us with all your insurance! "